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Please contact the Webmaster
with the document information.
5) When
viewing a document I get a "Runtime Error: 13 Mismatch".
What's causing this? Answer: This error is rare and in most cases the
image still displays correctly. There is currently no fix.
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happens when using the Apple Quicktime Viewer. This type
of viewer cannot handle multi-page tiff documents. You can
either uninstall the Quicktime program or disable its tiff
document viewer features.
To disable the Quicktime tiff document viewer features:
Start the Quicktime Player
Choose "Edit" then "Preferences" then
"Quicktime Preferences".
Choose "Browser Plug-in" from the top menu.
Choose "Mime Settings..."
Click the second square next to "Images" until
the box is empty like example above. This will tell the
Quicktime Player not to display downloaded image files.
Click "OK".
Close the "Quicktime Settings" box.
Click "File" then "Exit".
Restart your computer.
button, then there is a document.
